Bounce house rental FAQs — Northern Virginia

Browse our most frequently asked questions to learn everything you need to know!

A typical party rental of any item is 6 hours. If extra hours are needed, please call for additional rates.

Yes. A $50.00 deposit is required to hold desired equipment. The remaining balance is due upon delivery.

Rain cancellation: Cancel by 8:00 p.m. the night before for rain — no fee.

For safety, Bruno’s may cancel for high winds, unsafe conditions, or temperatures that make setup unsafe. If we have already delivered and set up, normal rental charges apply.

For non-weather changes, please contact us as soon as possible so we can help with your reservation. Rain cancellations follow the policy above: cancel by 8:00 p.m. the night before the rental — no rain fee.

We accept cash, checks and credit card. Please note credit card payments will be subject to a 4% processing fee.

**Please Note** There will be a $50 fee for all returned checks

Delivery fees are based on distance from our Bristow, VA headquarters. Delivery within 10 miles of Bristow is FREE; fees apply beyond that. We deliver across Gainesville and Northern Virginia, and the final fee is shown at checkout.

No, our inflatables are 250 to 450lbs. We cannot allow any pick-ups due to safety reasons. We set up and breakdown to keep all customers safe.

No, all jumpers must have on a clean pair of socks. No shoes, sandals, or sneakers are to be worn in the unit.

Grass, cement, gym floor, and driveways. Please make sure all set up areas are free of rocks, sticks, pine cones, and any other sharp object that may puncture the unit.

Sure, 2-3 adults at a time; and NEVER with children. Adults jumping with children can cause SERIOUS injury.

A responsible adult must watch the children at all times. Children should not be left alone to supervise themselves.

Yes, we clean and sanitize our inflatables after each event. The health and safety of our clients are our number one concern. This is the reason why we have extensive cleaning and safety checks once the equipment is delivered back to our location.

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.